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Dates and clock times displayed in Osintly billing and credit history are in UTC, including subscription and transaction dates.
Osintly uses a credit-based model for full app searches. Each full search consumes 1 credit. Credits can be purchased as part of a subscription plan or separately. Limited free search previews do not consume app credits. Organizations use a separate shared allowance.
Full app searches require an active subscription in the selected workspace. You may buy personal credits without an active subscription; those credits can be used for eligible one-credit tool-limit overrides, but not for full searches until a personal subscription is active. An organization needs an active subscription to spend its shared credits.
For more details, see Credits explained and Personal plans and checkout.

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Plans

Investigations are not available on individual subscriptions (Standard, Pro, or Ultimate). Existing Personal and untransferred legacy Team investigations are available for ZIP data export; you cannot open or edit them in Personal. Before the transition deadline, the Team owner can transfer the Team to an organization. New shared investigations require an active Organization plan. Personal search history and result exports remain separate from this change.
The former Advanced subscription is now called Ultimate. An existing subscription or older invoice may still show Advanced; that subscription has Ultimate features and limits. Current plan and pricing screens use the Ultimate name.

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Credit expiry

Purchased credits (bought directly) do not expire. Promotional or free credits may have an expiration date as specified in the promotion terms. See osint.ly/terms for details.

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What costs a credit

  • Any new search query (1 credit per query)
  • Re-running an existing search to get fresh results (1 credit)
  • An eligible tool lookup that you explicitly continue with the one-credit override

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What does not cost a credit

  • Re-opening a past result from history
  • Exporting from an existing result
  • AI Analyst conversations on a loaded result
  • Limited free search previews (subject to separate quotas)

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Checking your balance

Your balance is visible in three places:
  • Sidebar - below your username in the left navigation panel
  • Search page - displayed before running a query
  • Settings > Credits - full transaction history including search deductions
When an organization is selected, its shared allowance is shown in the workspace context. Open Organization → Usage to review consumption across members.

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Organization credits

Organization credits are distinct from every member’s personal balance. The organization receives one shared allowance per billing period based on its paid seats: All members spend from the same allowance for full searches made in that organization. A successful search consumes one shared credit; a failed launch releases its reservation. Personal credits are not used as a fallback. Eligible tool volume limits can also be overridden with one shared credit after confirmation. This does not bypass tool cooldowns or concurrency limits. See Tool usage limits.

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Managing your subscription

From Settings > Billing you can:
  • Upgrade or downgrade your plan
  • Cancel your subscription (stays active until the end of the current billing period)
  • Review past invoices
Organization owners manage the organization subscription, paid seats, invoices, and payment method from Organization → Billing. That page is separate from a member’s personal billing.
All sales are final except where required by applicable law. See osint.ly/terms for the full billing policy.

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Running out of credits

If your balance reaches 0, new full searches and eligible credit overrides are blocked. Limited free previews may still be available under their separate quota. Your history and existing results remain accessible. For a full breakdown of the credit system, see Credits explained.